Secretariat of Pacific Community's
Community Education Training Centre

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Student Services

STUDENT SERVICES AT CETC

i. Orientation
Upon arrival, students are given an orientation pack that has a welcome note, a starter toiletry pack, bedding and general information on CETC. During orientation week, they are given specific information about the programme and are assessed on their competencies and aptitude (prior learning), general health status and other necessary information. They are also taken through rules and regulations as well as general safety and residential requirements.

French speaking students are given an opportunity to brush up their English communication skills by arriving at least a week early for intensive English classes organized by the CETC.

ii. Student welfare
CETC ensures that its students enjoy learning at CETC.
·    Students have access to all the appropriate materials required for their courses and are supplied all training materials.

·    CETC respects students' privacy at all times and will treat any private issues or concerns with confidentiality. Any matters of concern that impacts on students performance are given opportunity to be addressed through advisory meetings, associations meetings, or through an opinion box. The three professional staff or student association provides advice and counselling to students through monthly advisory groups meetings. Other avenues to provide support is through individual face to face consultations.

·    CETC has an open door policy ensuring that management and staff are available to be of assistance to students in a meaningful way.

·    A live-in warden provides support after hours especially with emergencies

iii. Library
The CETC library hosts a range of relevant materials and information to help students in their learning as well as copies of two daily local papers. Students however must observe library rules.

iv. PC and Internet access
CETC has a computer laboratory that students can use during working hours and outside of class time to access the Internet, complete assignments or access online resources like journal articles and databases. Provision is made to assist those who have not used computers to enable them to to use computers. Students must observe rules on use of computers and the laboratory. The SPC IT staff monitors the use of websites and
downloads.

v. Work/study area
Other than their flats, students can work and study during prep time in the lecture rooms and library. The library is a good area to study or to read. A daily copy of the Fiji Times is available. Evening study hours are from 8 – 11.00pm. Loud noise, loud music and use of television are discouraged and everyone is asked to be considerate of the needs of others.

vi. Student participation and networking
Every year, a student association is established to represent students in a number of areas including networking, participation in social and cultural events including open day events.

vii. Stationery and Resources for the training:
Students will be provided with basic stationery at the start of the training. Refills may be requested as per required.All training materials required are provided for by the CETC.

viii. Medical Services
CETC has a doctor for referrals. Any immediate/urgent medical needs should be referred promptly to the Programme Assistant (PA) in the office who can arrange for appointments. After hours, contact the warden. SPC will pay for the doctor’s consultation fee and basic medication. It will not pay for surgery for a pre-existing medical condition (e.g. asthma, diabetes, heart disease, allergies, pregnancy), a serious illness requiring hospitalization, dentures and optical spectacles.

CETC does not encourage students who are pregnant to participate in the course as the staff and facilities are not prepared to deal with such specific conditions A first aid kit is available in the main office, main kitchen and Mohokoi flats. A student matron, the PA, Cleaner and Cook are responsible for the kits.

ix. Insurance
The SPC does not provide life insurance for you. This is the responsibility of a student's government or organization.

x. Allowance
An allowance for incidentals and miscellaneous is FJ$50 per week and will be issued on a fortnightly basis. Five dollars will be retained per week as a buffer against any unpaid charges or fines. This is refundable at the end of the training period if there are no fines to be paid.

xi. Social, Sports & Recreation
CETC runs a Sports Day, aerobic exercises, morning walks, volleyball and tennis games and many outdoor activities. A pair of shorts, sports shoes, track shoes or some kind of outdoor footwear is necessary.

The multipurpose sports court provides a good opportunity to play tennis, volleyball and basketball. Rackets and balls are available.

Students also have many opportunities for cultural nights and social evenings where they are invited to wear their national costumes or prepare national dishes.

xii. Graduation ceremonies
At the completion of each course a graduation ceremony is conducted for all qualifying students. Graduates are presented with certificates issued under the authority of the SPC and the endorsing external qualifications body under which CETC courses are offered. These certificates state the level of qualification achieved accompanied by a Record of Learning (ROL) that details achievements per modules, unit standards and respective credits of each.

xiii. Careers advice and Graduate support
Each graduate develops a plan of action for her return which CETC hopes to support. CETC staff can assist students locate work opportunities in the region and to assist with job applications and implementation of their action plan.